Returns & Exchanges
We want you to love your hair journey, but if a product isn't the right fit, you can return unopened and unused items within 14 days of delivery. Due to hygiene standards, we cannot accept returns for products that have been opened or used.
Check Eligibility
Ensure your Hair Syrup remains in its original, sealed packaging and is within the 14-day return window from the date of receipt.
Contact Support
Email our customer care team with your order number and reason for return to receive a unique Return Authorization code.
Pack and Ship
Securely package your items to prevent damage during transit and send them back to our warehouse using a tracked shipping service.
Receive Refund
Once our team inspects the returned syrup, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing